Mosaic Support

Need help? Send us a message through our contact page. We usually reply within two days.

Common questions

Which teams can I scout? The ten VCT Americas teams in Mosaic's sample: 32 playoff series from Stage 1 2024, Stage 1 2025 and Stage 2 2025. The data is fixed; it doesn't update.

How do I share a report? Press Copy link. The link includes the team, filters and tab, and anyone who opens it sees the same report. Links from Mosaic's hackathon version no longer work; pick the team again.

What do the numbers mean? Eco, force buy and full buy are what the whole team spent when the buy phase ended: under 10,000 credits, 10,000 to 20,000, and 20,000 or more. KAST is the share of rounds where a player got a kill or an assist, survived, or was traded. A retake is a defense round after the other team planted the spike.

What does "Solid sample", "Small sample" or "Thin sample" mean? How much a call rests on: 30 or more rounds is solid, 10 or more small, fewer thin. Weigh thin ones lightly.

Why does the analyst say "AI unavailable"? The AI service didn't answer (it may be busy or paused), so Mosaic shows the numbers behind your question instead. Try again in a few minutes. Each visitor can get 20 AI answers an hour.

Why are there no team logos, agent pictures or spike sites? Team logos belong to the teams, so Mosaic uses text badges. Agents and maps are shown by name. The match feed Mosaic uses has no spike-site or damage data, so it doesn't guess.

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